If a Death Has Occurred Please call us at 1-815-714-9143. We are available to help you 24 hours a day, 7 days a week.

The death of a loved one can come as a shock to surviving friends and family members. We understand how difficult this time can be, and offer our condolences and assistance in any way possible. Knowing what to do after a death can be difficult. If a death has occurred, use the steps below to start making arrangements for funeral services.

Death In A Medical Facility Or Under Supervised Care If a death has occurred in a medical facility or other supervised care, it is standard for the staff of the building to reach out to listed emergency contacts, as well as the necessary authorities. In the event a preferred funeral home has already been listed, the facility will also notify the funeral director at the time of death. Once notified, the funeral director will reach out to you and your family immediately to assist.

An Unanticipated Death At Home (Or Elsewhere) In the event an unexpected death occurs at work or at home, co-workers or family members should call 911 immediately; if needed, the individual’s primary care physician may also be called. After the responding authorities arrive, they will give you instructions regarding how to proceed.